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Welcome to this month's Office Hours episode. This month Rich is taking on your questions about building volunteer teams, and reaching people who might not normally attend your services. Leslie Moffat, administrative pastor, Celebration Church in Brantford, Ontario, Canada: “For churches with multiple services, do you recommend the same volunteers...

Why do people come to church? When you think about it from a broader, cultural context, it’s sort of an unusual behavior. Especially when it seems like the new studies on church attendance that come out every week all point to the national decline in church attendance. Still, in spite...

Thank you for joining this episode of the unSeminary podcast. We’re speaking with Greg Curtis, the Director of Assimilation at Eastside Church in Orange County, California. We’re talking with Greg today about the importance of developing a ministry-wide strategy for assimilation that is used throughout your church. Second-nature strategies. //...

We live in a digital age, so why are we bothering to talk about paper invitations? Can these little cards that announce upcoming series at your church still be an effective tool in the here and now? Haven't we moved beyond mass broadcasting to use platforms like Facebook to get...

Have you ever watched people arrive on Sunday morning at your church and wondered what they’re feeling in that moment? We know that feelings and emotions are incredibly powerful motivators and memory-makers. In fact, studies have proven that we make more decisions based on emotion rather than logic. This is...

Are you leveraging your first-time guest gifts effectively enough to move people from being guests to fully connected members of your church? I hope so, because this is an important piece of the connection timeframe; in fact, it's a critical point in the eight phases of moving anonymous guests towards...